You Deserve the Best

You Deserve the Best

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Thousands of product manufacturers are practicing quality enhancement techniques to satisfy their customers, but do they really know what their customers want? And how do consumers know if they're receiving quality products? This is the first book that explains product quality from the consumer's perspective. The authors help consumer-product manufacturers provide true customer satisfaction and much more.And how do consumers know if theya#39;re receiving quality products? This is the first book that explains product quality from the consumera#39;s perspective.


Title:You Deserve the Best
Author: Eugene R. Carrubba
Publisher:Asq Press - 1993
ISBN-13:

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